Key Account Coordinator
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Position available in Germany (Kaarst) or Belgium (Zeebrugge).
CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.
In order to strengthen our commercial organization and to support our Key Account Team, we are looking for a driven and dynamic candidate to coordinate our Key Account portfolio.
Reporting to the Key Account Manager, this position will be based in our office in Zeebrugge (Belgium) or Kaarst (Germany).
Your role
Within this challenging position, you will be in charge of the following tasks:
Assist in safeguarding Key Account’s interests and help aligning with the various internal stakeholders.
Prepare analysis of Key Account KPI (monitoring).
Prepare and join review meetings.
Serve as contact point for the Key Account and help resolving day-to-day issues (outstandings, claims, operational issues).
Onboard Key Account’s new sites/factories/entities and integrate them internally.
Maintain relationships with Key Accounts.
Report to the Key Account Manager.
Carry out any other tasks within your skill and capability on an as and when required basis.
Your profile
You have a relevant education in logistics and/or experience in Inside Sales, Customer Service or Project Management.
You have excellent communication skills, verbal and written in English.
You have a comprehensive knowledge of Microsoft Office.
You have a commercial and customer focussed profile.
You are open to occasionally travel within the CLdN network.
You are a flexible professional with a can-do attitude and have the ability to think outside the box.
You are a team player.
Offer
CLdN offers a Permanent Contract in a dynamic and international environment.
Contact
Are you interested in learning more about this position or do you want to apply?
Do not hesitate to send your CV with a cover letter to recruitment.lux@cldn.com with reference “Key Account Coordinator”.